Privacy Policy
Our Privacy Policy was last updated on 16 March 2025.
Prototal (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website prototal.info (the “Site”) and related services (collectively, the “Services”).
By using our Site or Services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal and Company Information
- Name, email address, phone number, company information
- Billing or account details when signing up for services or making purchases
Technical Information
- IP address, browser type, device information, operating system
- Pages visited, time spent on the site, and navigation paths
Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.
- Cookie management is handled via Cookiebot, allowing you to manage your preferences at any time.
AI and Automated Tools
- Interactions with AI features or chatbots may collect information to improve functionality and provide relevant responses.
- This data is stored and processed according to this Privacy Policy.
How We Use Your Information
We use collected information to:
- Provide and improve our Services
- Communicate with you about updates, promotions, or support
- Analyze and optimize website performance
- Ensure security and prevent fraud
- Comply with legal obligations
Sharing Your Information
We do not sell your personal data. We may share information with:
- Service providers (e.g., hosting, analytics)
- Legal authorities, if required by law or to protect rights
- Third-party tools, such as AI platforms or analytics, under strict contractual obligations
Third-Party Service Providers
We use trusted third-party service providers for hosting, CRM, email distribution, analytics, and customer support. These providers act as data processors and may only process your information according to our instructions and in full compliance with GDPR.
Internal Handling of Data
Employees who handle and process sensitive personal data or trade secrets (e.g., CAD files) have been instructed in the secure handling and processing of such information.
Your Rights
Under GDPR and other applicable laws, you have the right to:
- Access and request a copy of your personal data
- Correct or update your data
- Request deletion of your data
- Withdraw consent at any time
- Object to or restrict processing of your data
- Request data portability
To exercise any of these rights, contact your local Prototal facility at:
Denmark: info@prototal.dk
Norway: post@prototal.no
Sweden: info@prototal.se
UK: info@prototaluk.com
Italy: info@prosilas.com
Austria, Germany & Switzerland: info@prototal.at
Data Retention
We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Non-essential data may be anonymized after a defined period.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices of these sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent version. We encourage you to review this page regularly.
Contact Information
For questions or concerns about our Privacy Policy, please contact us at marketing@prototalgroup.com.
